Privacy Policy

1. Information We Collect

a. Personal Information

Full name

Email address

Bank account details (for withdrawals only)

b. Account & Activity Data

Login credentials (stored securely, passwords are hashed)

Profile information and settings

Tasks posted, applied for, and completed

Services created and orders placed or received

Messages sent through the platform

Ratings and reviews given or received

c. Transaction Data

Wallet top-ups and payment history

Escrow transactions for tasks and service orders

Earnings, commissions, and withdrawal records

d. Technical Data

Device type and operating system

App usage patterns and session data

IP address and approximate location

2. How We Use Your Information

We use your information to:

Create and manage your Cashlet account

Process payments, escrow, and withdrawals

Facilitate task and service order completion

Resolve disputes between users

Send important notifications about your account and activity

Detect and prevent fraud, abuse, and policy violations

Improve platform performance and user experience

Comply with legal and regulatory obligations

3. Data Sharing

We do not sell your personal data to third parties.

We may share your data with:

Payment providers (Paystack, Korapay) to process transactions

Law enforcement or regulatory authorities when required by law

Our internal team for platform operations and support

We require all third parties to handle your data securely and only for the purposes we specify.

4. Data Security

We take reasonable technical and organisational measures to protect your personal data, including encrypted storage of passwords and secure HTTPS connections.

Passwords are hashed and never stored in plain text.

Bank details are only used for withdrawal processing.

Access to user data is restricted to authorised personnel only.

However, no system is 100% secure. You are responsible for keeping your login credentials confidential and for any activity that occurs under your account.

5. Cookies & Tracking

Cashlet may use cookies and similar technologies to improve your experience, remember your preferences, and understand how the platform is used. You can control cookie settings through your device or browser settings.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your account and associated data

Object to or restrict certain types of data processing

Receive a copy of your data in a portable format

To exercise any of these rights, contact us at support@enziltd.com. We will respond within 30 days.

7. Data Retention

For deletion instructions, the 30-day message/file cleanup period, financial-record retention, and backup handling, see Delete your Cashlet account.

We retain your personal data for as long as your account is active or as needed to provide our services. We may also retain certain data to:

Comply with legal and regulatory obligations

Resolve disputes and enforce our agreements

Prevent fraud and abuse

When you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or by email. Continued use of Cashlet after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

📧 support@enziltd.com